Legal
Privacy Policy
Last updated: 28 May 2025
Equanox is committed to handling personal data responsibly and transparently. This policy explains what data we collect, how we use it, and the rights you have over it. If anything here is unclear, please reach out via our contact page.
1. What data we collect
We collect personal data in a limited and purposeful way. This includes:
- Contact information — name and email address when you submit our contact form.
- Usage data — browser type, pages visited, time on site, and referral source, collected via analytics cookies (only with your consent).
- Cookie preferences — stored locally on your device to remember your consent choices.
- Voluntary information — any details you choose to include in a message or enquiry form.
2. How we use your data
- To respond to your enquiry and communicate about potential or existing services.
- To understand how the website is used so we can improve it (analytics, with consent only).
- To display relevant advertising on other platforms (advertising cookies, with consent only).
- We do not sell, rent, or trade your personal data to third parties.
- We do not use your data for automated decision-making or profiling.
3. Legal basis for processing
- Consent — for analytics and advertising cookies, and for marketing communications.
- Legitimate interests — for responding to contact form submissions and maintaining service quality.
- Legal obligation — where required to retain records for compliance purposes.
4. Data retention
- Contact form submissions are retained for as long as necessary to manage the enquiry, and then reviewed for deletion.
- Analytics data is retained for periods set by the respective analytics provider.
- Cookie preference data is stored locally on your device and can be cleared at any time.
5. Data sharing and third parties
- We may share data with analytics and advertising providers (such as Google) when you have given consent for those cookies.
- We may share data with service providers who help us operate the website or manage communications, under appropriate data processing agreements.
- We may be required to share data with authorities if required by law.
6. Data protection measures
- Data in transit is protected by HTTPS/TLS encryption.
- Access to personal data is restricted to those who need it to carry out their responsibilities.
- In the event of a data breach affecting your rights, we will notify you as required under applicable law.
7. Your rights
Depending on your location, you may have the following rights regarding your personal data:
- Right of access — to request a copy of the personal data we hold about you.
- Right to rectification — to request correction of inaccurate data.
- Right to erasure — to request deletion of your personal data where there is no legitimate reason to retain it.
- Right to data portability — to receive your data in a structured, machine-readable format.
- Right to object — to object to processing based on legitimate interests.
- Right to withdraw consent — at any time, without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us via our contact page.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may: avoid filling out contact forms, account registrations, or any data-submitting features. Disable cookies through your browser settings (see our Cookie Policy for more details). Contact us directly to request the deletion of any previously shared personal data. We respect your privacy choices. If you would like us to delete your data, please reach out to us via the contact page. We will process your request promptly.